attention members: PLEASE NOTE, AS OF FEBRUARY 1ST, 2020 Change is coming!
good things are in store, but please be patient with us for the coming weeks...
We heard you. We know that 80% of our members like communicating directly with our providers on a secure portal. For this reason, we switched to a patient portal experience that is organized, comprehensive and includes online scheduling. During this transition please text for appointment requests at 303-422-2236.
Check for an email inviting you to the new patient portal between 2/4/2020 and 2/7/2020.
Once you are logged in you will be able to check your information, send us a message and get on the books when you need us!
Meet: CERBO (also known as MD-HQ). Check it out:
Check for an email inviting you to the new patient portal between 2/4/2020 and 2/7/2020.
Once you are logged in you will be able to check your information, send us a message and get on the books when you need us!
Meet: CERBO (also known as MD-HQ). Check it out:
Use this link to access your Cerbo Patient Portal AFTER you have registered.
Current members text us if you have not received your invite and want it resent.
New members, you will receive an invite after your meet and greet.
Patient Portal communication is for confidential, non urgent, communication with our office
Current members text us if you have not received your invite and want it resent.
New members, you will receive an invite after your meet and greet.
Patient Portal communication is for confidential, non urgent, communication with our office
For requesting urgent same day appointments
during business hours only.
Also for administrative or billing concerns.
during business hours only.
Also for administrative or billing concerns.
Best option for urgent health concerns
Call any time.
Press OPTION 1 when leaving an urgent message.
Call any time.
Press OPTION 1 when leaving an urgent message.
NEW MEMBERS
If you are interested in becoming a new primary care member
please schedule a phone meet and greet.
A meet and great is a great way to answer questions about our care.
After the meet and greet, we'll get you scheduled.
We do not accept insurance.
We are not accepting new Medicaid members at this time.
please schedule a phone meet and greet.
A meet and great is a great way to answer questions about our care.
After the meet and greet, we'll get you scheduled.
We do not accept insurance.
We are not accepting new Medicaid members at this time.
Member Perks
|
We utilize RubiconMD for online specialist consultations when clinically indicated. To request a consult or referral please message your doctor in Elation Passport. |
News & Events
Latest Articles |
Upcoming events |
Where to go when you need help.
|
You can always contact us via phone at (303) 422-2236 or email at support@mydenverDO.com. Our office fax number is (720) 360-0266.
For more specific questions, refer to the table below: |
I need to:
Make an Appointment
You can make an appointment online by clicking here. If you do not find an appointment that meets your needs, call or text the office at (303) 422-2236 during business hours.
Reschedule or Cancel an AppointmenT
Click here, then click "Manage Appointments" in the top right of the screen. You may need to tell your web browser to allow popup windows. You can also call or text us at (303) 422-2236 to change an appointment.
Review the plan of care discussed at my visits
Log in to Elation Passport. Visit Summaries will be available within a week of the date of the visit.
Contact my Doctor about a private, non-urgent health concern.
Log in to Elation Passport and send a secure message. Your doctor will respond to your inquiry within a week. If your problem needs a response today, call or text the office for a visit or call back.
Refill a Prescription
First, contact your pharmacy to request a refill. If you have not had a response from the pharmacy, send us a request via Elation Passport. If you are running out of medication today send us request by call or text to (303) 422-2236.
Re-Order Supplements
To order online, log in to Fullscript. If you prefer in-office pick up, call or text us at (303) 422-2236 prior to coming for pick up so we can set aside what you need.
Review my documented drug allergies, prescriptions and supplements
Log in to Elation Passport and click on the “Clinical Profile” page. If you need to make updates to this information, please call or text us or send us a secure message through Elation Passport.
View Lab or Imaging Test Results
Lab or Imaging test results will be posted on Elation Passport within 1-2 weeks of routine lab testing. Advanced testing may take 3-5 weeks for results. You may be asked to come in for an appointment to review your results. Advanced holistic lab reviews may result in a $40 copay, you will be notified of this charge before the labs are ordered. We are not a “no news is good news” practice, so we post all reports regardless of the results. Feel free to call, text, or message us through Elation Passport if you want to check the status of your results.
Get a Referral
Send your doctor a secure message via Elation Passport. Referrals will be processed within 1-2 weeks of receiving the request. We will contact you via Elation Passport with next steps. Every time you see a specialist, ask them for a report and send us a picture of the report as an attachment to a secure message in Elation Passport.
Request a copy of a recent invoice
To get a copy of your recent invoice email support@mydenverDO.com or call or text our office at (303) 422-2236.
Update my Billing Information
Elation Passport is a secure location to send credit card information or to send us a message regarding any billing questions you have.